Overheard@theDesk

It never ceases to amaze me when patrons get┬ábelligerent when they don’t hear the answer they want…

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Mr Brown: “I’d like to see X on Sunday night.”

Agent: “X does not have a Sunday show. I can do A, B, C, D, E, F or G.”

Mr Brown: “I want X.”

Agent: “…”

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Mrs Brown: “Can I get change of a five from you?”

Agent: “We don’t deal with much cash here and don’t keep small bills here at the desk.”

Mrs Brown: “Where can I get change?”

Agent: “The front desk.”

Mrs Brown: “Just give me five singles…”

Agent: “We don’t deal with much cash here and don’t keep small bills here at the desk.”

Mrs Brown: “…”

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Grandpa Brown: “I want to see a show on┬áMonday.”

Agent: “Very few shows perform on Mondays, that being said, I can do A, B, C, D, E, F or G for you.”

Grandpa Brown: “I want to see Y.”

Agent: “I can do A, B, C, D, E, F or G for you.”

Grandpa Brown: “Not Y?”

Agent: “A, B, C, D, E, F or G. Feel free to ask for Y again, but my answer is not going to change…”

 

 

4 thoughts on “Overheard@theDesk

    • Cully,

      Trust me, I thought about this, The Browns are, oh, how do I put this? The Browns are everybody…I could’ve chosen the Joneses, but, thy’ve been at the top of their game for so long…

  1. customer: sugar free?
    Me: it’s impossible to make pure sugar free maple syrup
    customer: i can buy it at whole foods
    me: that’s not real maple-its maple flavored, chemical laced corn syrup
    customer: that can’t be true, it’s at whole foods!
    me: next time read the ingredients…

    • @ Donna –

      People want to believe what they want to believe. I almost lost it yesterday with a guest who just didn’t want to believe the Lion King was sold out…

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